Empower Your Service Businesswith Eaco
Manage every task with precision and confidence. Eaco helps you streamline operations, boost productivity, and build lasting client relationships.
The Best Software for Every Role in your Company
Owners/Managers
Dashboard Overview: Instant access to key metrics, job status, financials, and KPIs. Contract Management: Seamless handling of contracts, renewals, and compliance. Staff & Subcontractor Management: Oversee staffing levels, performance, and compliance. Automated Invoicing & Quoting: Accurate, automatic invoicing and integration with finance systems. Revenue Tracking: Monitor income streams, identify revenue leakage, and opportunities for growth. Client Relationship Management (CRM): Manage client interactions, track satisfaction, and upsell services. Reporting & Analytics: Detailed reports on operations, financials, and performance metrics. OH&S Compliance: Track incidents, ensure workplace safety, and maintain compliance.
Supervisors
Job Scheduling: Assign and monitor jobs, adjust schedules as needed. Real-Time Job Tracking: See team locations, job status, and time spent on each task. Quality Control (QC) Audits: Conduct and log regular audits, track progress. Proof of Delivery: Verify job completion with before and after photos. Geofencing: Ensure team check-in and check-out within designated areas. Checklist Management: Access and complete pre-start and post-job checklists. Staff Communication: Message team members directly through the app for quick updates. Issue Reporting: Log and resolve any incidents or issues encountered during jobs.
Service Providers
Job Assignment View: See daily and weekly job assignments, including location and details. Check-In/Out: Easily log start and end times for each job, integrated with geofencing. Pre-Job and Post-Job Checklists: Ensure all tasks are completed to standard. Proof of Presence: Scan QR codes to confirm presence at the job site. Proof of Delivery: Upload before and after photos as evidence of work done. Time & Motion Tracking: Monitor work efficiency and time management. Communication with Supervisors: Receive instructions, updates, and feedback. Incident Reporting: Report any issues or hazards directly through the app.
Sub Contractors
Job Allocation: Receive and accept job assignments through the app. Contract Compliance: Track and adhere to contract terms, including KPIs and deadlines. Invoicing Integration: Submit work completed for payment, with automatic invoicing. Proof of Delivery: Provide evidence of job completion with photo uploads. Geofencing for Check-In/Out: Ensure accurate time tracking based on location. Task Management: Access job details, including scope and requirements. Quality Assurance: Use checklists to ensure work meets required standards. Communication with Management: Stay in touch with owners/managers for updates and feedback.
Clients
Client Portal Access: View job schedules, progress, and completed tasks in real-time. Service Requests: Log and track reactive and ad-hoc job requests. Transparency Tools: See team locations and job status, similar to Uber’s tracking. Document Management: Access contracts, invoices, and reports within the portal. Communication: Direct messaging with the team or support staff for queries or updates. Proof of Delivery: Review before and after photos of completed tasks. Performance Tracking: Monitor KPIs and service quality through the portal. Issue Reporting: Log any concerns or feedback directly within the portal.
Support Staff / Admin
Job Scheduling Support: Assist with assigning and adjusting job schedules. Data Entry: Manage client information, job details, and contract data. Invoice Processing: Handle invoicing, payments, and financial records. Client Communication: Assist with client queries and manage CRM entries. Compliance Monitoring: Track staff and subcontractor compliance with company policies. Incident & OH&S Logging: Record and manage occupational health and safety incidents. Report Generation: Prepare reports for management on operations, performance, and compliance. Inventory Management: Handle supply orders, track inventory levels, and manage vendor relationships.
Solving the biggest problems for Service Provider
Wasting time on Admin?
Let’s fix that:
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Client Portals: Offer your clients a transparent and professional experience.
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Efficient Systems: Automate quotes, invoices, and job tracking to save hours each week.
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Real-Time Updates: Keep your clients in the loop with live notifications on job status.
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Impressive Reports: Deliver detailed service reports that build trust and long-term relationships.
Struggling with Scheduling?
Here’s how Eaco sorts it out:
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Automated Scheduling: No more double bookings—let Eaco optimize your calendar.
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Timesheets & Time Tracking: Capture every minute, no job gets missed.
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Location Tracking: Know where your team is, always, and keep things running smoothly.
Need More Work?
Let’s open new doors:
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New Service Opportunities: Get invited into the maintenance networks of commercial facility management companies.
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Seamless Onboarding: Bring in subcontractors without the headache—Eaco keeps quality and compliance high.
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Auto-Allocate Jobs: Assign tasks automatically to the right person with one click.
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Easy Payments: Automated billing means faster payments, keeping the cash flow steady.
Empower Your Service Business
with Eaco
Manage every task with precision and confidence. Eaco helps you streamline operations, boost productivity, and build lasting client relationships.