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Empower Your Service Businesswith Eaco

Manage every task with precision and confidence. Eaco helps you streamline operations, boost productivity, and build lasting client relationships.

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The Best Software for Every Role in your Company

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Owners/Managers

Dashboard Overview: Instant access to key metrics, job status, financials, and KPIs. Contract Management: Seamless handling of contracts, renewals, and compliance. Staff & Subcontractor Management: Oversee staffing levels, performance, and compliance. Automated Invoicing & Quoting: Accurate, automatic invoicing and integration with finance systems. Revenue Tracking: Monitor income streams, identify revenue leakage, and opportunities for growth. Client Relationship Management (CRM): Manage client interactions, track satisfaction, and upsell services. Reporting & Analytics: Detailed reports on operations, financials, and performance metrics. OH&S Compliance: Track incidents, ensure workplace safety, and maintain compliance.

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Supervisors

Job Scheduling: Assign and monitor jobs, adjust schedules as needed. Real-Time Job Tracking: See team locations, job status, and time spent on each task. Quality Control (QC) Audits: Conduct and log regular audits, track progress. Proof of Delivery: Verify job completion with before and after photos. Geofencing: Ensure team check-in and check-out within designated areas. Checklist Management: Access and complete pre-start and post-job checklists. Staff Communication: Message team members directly through the app for quick updates. Issue Reporting: Log and resolve any incidents or issues encountered during jobs.

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Service Providers

Job Assignment View: See daily and weekly job assignments, including location and details. Check-In/Out: Easily log start and end times for each job, integrated with geofencing. Pre-Job and Post-Job Checklists: Ensure all tasks are completed to standard. Proof of Presence: Scan QR codes to confirm presence at the job site. Proof of Delivery: Upload before and after photos as evidence of work done. Time & Motion Tracking: Monitor work efficiency and time management. Communication with Supervisors: Receive instructions, updates, and feedback. Incident Reporting: Report any issues or hazards directly through the app.

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Sub Contractors

Job Allocation: Receive and accept job assignments through the app. Contract Compliance: Track and adhere to contract terms, including KPIs and deadlines. Invoicing Integration: Submit work completed for payment, with automatic invoicing. Proof of Delivery: Provide evidence of job completion with photo uploads. Geofencing for Check-In/Out: Ensure accurate time tracking based on location. Task Management: Access job details, including scope and requirements. Quality Assurance: Use checklists to ensure work meets required standards. Communication with Management: Stay in touch with owners/managers for updates and feedback.

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Clients

Client Portal Access: View job schedules, progress, and completed tasks in real-time. Service Requests: Log and track reactive and ad-hoc job requests. Transparency Tools: See team locations and job status, similar to Uber’s tracking. Document Management: Access contracts, invoices, and reports within the portal. Communication: Direct messaging with the team or support staff for queries or updates. Proof of Delivery: Review before and after photos of completed tasks. Performance Tracking: Monitor KPIs and service quality through the portal. Issue Reporting: Log any concerns or feedback directly within the portal.

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Support Staff / Admin

Job Scheduling Support: Assist with assigning and adjusting job schedules. Data Entry: Manage client information, job details, and contract data. Invoice Processing: Handle invoicing, payments, and financial records. Client Communication: Assist with client queries and manage CRM entries. Compliance Monitoring: Track staff and subcontractor compliance with company policies. Incident & OH&S Logging: Record and manage occupational health and safety incidents. Report Generation: Prepare reports for management on operations, performance, and compliance. Inventory Management: Handle supply orders, track inventory levels, and manage vendor relationships.

Solving the biggest problems for Service Provider

Wasting time on Admin?

Let’s fix that:

  • Client Portals: Offer your clients a transparent and professional experience.

  • Efficient Systems: Automate quotes, invoices, and job tracking to save hours each week.

  • Real-Time Updates: Keep your clients in the loop with live notifications on job status.

  • Impressive Reports: Deliver detailed service reports that build trust and long-term relationships.

Struggling with Scheduling?

Here’s how Eaco sorts it out:

  • Automated Scheduling: No more double bookings—let Eaco optimize your calendar.

  • Timesheets & Time Tracking: Capture every minute, no job gets missed.

  • Location Tracking: Know where your team is, always, and keep things running smoothly.

Need More Work?

Let’s open new doors:

  • New Service Opportunities: Get invited into the maintenance networks of commercial facility management companies.

  • Seamless Onboarding: Bring in subcontractors without the headache—Eaco keeps quality and compliance high.

  • Auto-Allocate Jobs: Assign tasks automatically to the right person with one click.

  • Easy Payments: Automated billing means faster payments, keeping the cash flow steady.

Empower Your Service Business
with Eaco

Manage every task with precision and confidence. Eaco helps you streamline operations, boost productivity, and build lasting client relationships.

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Trusted by Leaders in Trades & Services
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Made to suit the needs of all Services

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Painting

Appliance 
Repairs

Handyman

Gardening

Landscaping

Cleaning

Roadside Assistance

Battery Replacement

Pest Control

Service Marketplace

Emergency Services

Property Inspections

Asset 
Inspections

Solving the 3 biggest problems for Service Providers

Struggling with Scheduling?

Here’s how Eaco sorts it out:

Automated Scheduling

No more double bookings—let Eaco optimize your calendar.

Timesheets & Time Tracking

Capture every minute, no job gets missed.

Location Tracking 

Know where your team is, always, and keep things running smoothly.

Managing Subcontractors

Keep subbies efficient,

costs low.

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25 Years of Experience, Engineered into One Powerful Platform for Service Providers

At Eaco, we’re dedicated to empowering service providers. Our software is built on decades of industry expertise, handling millions of work orders across industries such as maintenance, repairs, landscaping, pest control, HVAC, and facility management.
 

Designed to meet your unique needs today and tomorrow, Eaco simplifies every aspect of your business—whether you’re managing maintenance crews, technical specialists, or multiple contracts. From scheduling to invoicing, Eaco’s platform helps you seamlessly manage teams, clients, and services—all in one place.

The Best Software for Every Role in your Company

Dashboard Overview

Instant access to key metrics, job status, financials, and KPIs.

Project Management

Seamless Handling of contracts, renewals and Compliance.

Staff & Subcontractor Management

Oversee staffing levels, performance, and compliance.

Automated Invoicing & Quoting

Accurate, automatic invoicing and integration with finance systems.

Revenue Tracking

Monitor income streams, identify revenue leakage, and opportunities for growth.

OH&S Compliance

Track incidents, ensure workplace safety and maintain compliance.

Client Relationship Management
(CRM)

Manage client interactions, track satisfaction, and upsell services.

Reporting & Analytics

Detailed reports on operations, financials, and performance metrics.

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The top 3 Features Loved by Service Providers

Job Management

Tailored Job Setup:

Customize job details to reflect the unique requirements of each trade.

 

Multi-Job Management: 

Handle multiple projects for a single client seamlessly.

Automated Scheduling:

Assign jobs based on availability and skillset, ensuring the right person is on the right job.

Quotes & Invoice Automation

Automated Quotes: 

Generate professional quotes quickly with built-in templates and rate cards.

 

Automated Invoicing: 

Seamlessly send invoices and integrate with finance systems for faster payments.

 

Payment Tracking: 

Monitor payment status and follow up on outstanding invoices effortlessly.

Client Portals

Real-Time Job Tracking:

Clients can see where your team is and the status of their jobs.

 

Service Requests:

Clients can submit and track service requests anytime.

 

Document Management:

Clients can access their contracts, invoices, and reports in one place.

Scheduling & Rosters

Time Sheets:

Track team schedules and job status in real-time, ensuring transparency and efficiency on every project.

 

Expense Management:

Easily access contracts, invoices, and reports in one place, providing a complete view of service history.

Activity Tracking:

Submit, track, and manage service requests and expenses effortlessly, streamlining financial oversight.

The Big Opportunity to Grow

Expand your trades and service business with mulit-trades & extra services​.

  • Trade & Service Provider Network: Eaco enables you to manage reliable service providers, allowing you to expand your service offerings seamlessly.

  • Automated Maintenance & Service Scheduling: Schedule regular maintenance and coordinate with trades seamlessly. Reduce downtime and keep assets running smoothly.

  • Centralised Asset Database: Manage all asset details, including inspections and maintenance, in a single, accessible platform. Keep everything organised and easy to access.

  • Lifecycle & Maintenance Management: Track your client's assets from acquisition to disposal, ensuring compliance and efficient planning. Eaco helps you manage every aspect of maintenance schedules with ease.

Other Key
Service Providers Features

Service Provider
Management

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  • Custom Dashboard

  • Automation

  • Advanced Reporting

  • Scheduling & Rostering

  • Custom Workflows

  • Quality & Safety

  • Asset Management

  • Relationship Management

Learn More

Staff Management
 

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  • User Management

  • Scheduling & Rosters

  • Time Sheets

  • Expense Management

  • Induction & Training

  • Activity Tracking

  • Compliance Management

  • Groups & Permissions

Learn More

Fieldworker Management
 

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  • Fieldworker App

  • Jobs Lists

  • Proof of Delivery

  • Schedules

  • GPS Location Tracking

  • Timesheet

  • Quotes & Invoicing

  • Detailed Job Info

Learn More

Finance Management
 

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  • Time Sheets

  • Invoice Approval

  • Onsell Invoices

  • Estimating, Quotes & Invoicing

  • Automated Invoices

  • Expense Management

  • Payment Management

  • Accounting Integration

Learn More

Client Management
 

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  • Client Portal

  • Client System Integration

  • Invoices Approvals

  • Onsell Invoices

  • Client Updates

  • Contact Management

  • Payment Management

  • Work Requests & Proof of Delivery

Learn More

Risk Management
 

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  • Compliance Management

  • Safety Tasks

  • Feedback Tracking

  • Inductions & Training

  • Licence Management

  • Insurance Management

  • OH&S Management

  • Risk Reporting

Learn More

Integrations & Automation
 

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  • Work Order Capture

  • Single Sign On

  • Accounting Systems

  • Payment Gateways

  • Supplier Data

  • SMS & Email Gateways

  • Data Backups

  • Workflows, Triggers & Webhooks

Learn More

Contractor Management
 

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  • Contractor Portals

  • Custom Contractor Networks

  • Add & Invite Contractors

  • Manage Contractor Contacts

  • Allocate Contractor Work

  • Automated Job Matching

  • Contractor Compliance Management

  • Integrated Workflows & Invoicing

Learn More

Comprehensive Reporting and Analytics

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  • Custom Report Builder

  • Data Export

  • Data Integrations

  • Favourite Views

  • Custom Dashboards & Widgets

  • Map View with Real-Time Location Tracking 

  • Templated Reports

Learn More
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Testimonials

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At Ten10, we spent 1.5 years searching for the right software until Shane from Eaco, reached out and delivered a straightforward, efficient system in just two months. Eaco’s team blends IT savvy with common sense and business acumen. I recommend them to anyone tired of costly, ineffective mainstream systems.

Ben 
Director of Operations

6 Ways Eaco Drives Strong ROI for Your Service Providing Operations

Real-Time Team Tracking

Monitor your team in real-time to ensure timely job completion and adherence to schedules, enhancing accountability and operational efficiency.

Growing into New Services

Expand your revenue streams with your existing clients by offering more services through Eaco’s Facility Management opportunity.

Win More Contracts

Deliver consistent, high-quality services backed by reliable data and transparent reporting helps you stand out in competitive bids, securing more contracts and expanding your client base, including expanding into new markets like facility management.

Superior Client Satisfaction

Enhancing service delivery through real-time updates, transparent communication, and proof of work leads to higher client satisfaction.

Compliance and Safety Assurance

Eaco’s automated compliance tracking, including health and safety audits, ensures your operations meet industry standards, mitigating legal risks and avoiding costly fines.

Cost Effective Workforce Management

Automate job assignments and workflows to ensure efficient, accurate task completion. This reduces manual effort, optimizes team and subcontractor management, cuts labor costs, and maximizes profitability.

Ready to Transform Your Service Business?

Join the growing number of businesses achieving exceptional ROI with Eaco Systems.

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