The Missing Link: Scoring That Actually Means Something

We Just Turned Forms Into Reports (and Quietly Solved a Massive Ops Headache)

Most audits, inspections, and safety checks suffer from the same fatal flaw.

They exist……but they don’t conclude.

You fill out a form. You tick some boxes.You write a summary. Then the data disappears into the void, or worse, into a PDF that no one ever reads again.

So we fixed that.

Eaco Forms just crossed a line from “data capture” into something far more useful: decision-grade reporting.

And it’s deceptively simple.

The Missing Link: Scoring That Actually Means Something

We’ve introduced scoring into Eaco Forms.

That means audits, inspections, health & safety checks, compliance reviews — anything structured — can now calculate a result, not just record activity.

Think:

• Cleaning audits

• WHS inspections

• Site walk-throughs

• Equipment checks

• Quality assurance reviews

Instead of “completed”, you now get measured.

How It Works (Without Making Your Brain Hurt)

When building a form in Eaco, you can now apply scoring logic to individual questions.

A few examples:

• Pass / Fail / N/A

• Yes / No

• Custom scales (1–5, 1–10, weighted scoring, your call)

You choose the scoring model that fits your operation. We configure it inside your workspace.

Each response contributes to an overall score, automatically.

No spreadsheets.No formulas. No post-processing.

What Happens When the Form Is Submitted

This is the part that operators actually care about.

Let’s say a supervisor completes a site audit:

• Chemical management: Pass

• Equipment & tools: Fail

• PPE: Pass

• Cleaning practices: Pass

• Some questions marked N/A

Once the task is marked complete, Eaco instantly generates a final score.

Example:

• 33 items passed

• 10 required action

• 4 not applicable (excluded from scoring)

Final result: 77%

Not a vibe.Not a feeling.A number you can act on.

Why This Is Bigger Than It Looks

Here’s the subtle but important shift.

You’re no longer saying:

“Yes, we did an audit.”

You’re now saying:

“This site scored 77%.Last month it was 68%.Here’s where we improved.Here’s where we didn’t.”

That’s operational maturity.

It also unlocks a few things that were previously painful or impossible:

• Custom client reports that actually show performance

• Trend tracking over time

• Objective evidence for compliance, ESG, and quality assurance

• Clear prioritisation of what needs fixing first

And yes, this can all be shared with clients, automatically, without manual effort.

The Quiet Power Move for Service Businesses

If you run cleaning, facilities, maintenance, health, education, or any field operation, this matters more than you might think.

Because clients don’t just want proof of work anymore.

They want:

• Visibility

• Benchmarks

• Confidence

Scoring turns your operation from reactive to measurable.

And measurable businesses scale better. Always have.

Where This Is Going Next

This is just the foundation.

Once scoring exists, everything else becomes possible:

• Automated follow-up actions

• Threshold-based alerts

• Site comparisons

• Portfolio-level reporting

But first, you need the number.

Now you’ve got it.