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Insights.

Interview with Eaco's Founder: Why "Boring" Businesses are Where the Smart Money Hides --> The Hidden Cash Flow Machines in Plain Sight

Jamie Spense interviews the founder of Eaco for his Private N Listed Podcast. Most people look at commercial cleaning, trades and facility management and see a low-margin, unglamorous grind. They see mops, maintenance schedules, and old-school operators who still use filing cabinets. Learn how you can look at it and see a highly profitable cash machine hiding in plain sight.

· 28 min read

You'll have 24 hours to produce ESM records. Most operators can't do it in 24 days.

Victoria's new Building and Plumbing Commission (BPC) has been in force since 1 July 2025. The operational consequence has not landed for most facility managers and building owners yet. It will.

· 4 min read

Should You Sell Your Business Right Now?

The new CGT regime is a real tax hit for serious operators. The harder question is whether anyone will pay you a real price before the rush.

· 9 min read

Contractor Management Software for Australian Businesses: A 2026 Guide

Spreadsheets, email chains, and signed contracts used to be enough. They're not anymore. Here's what contractor management actually looks like in 2026 and how Eaco handles every part of it. See the system that is helping its clients manage their contractors .... the biggest network has over 45,000 contractors on the database!

· 7 min read

You're Not a Facility Management Company. Yet.

Most businesses calling themselves FM providers are really very good cleaning and security companies. Here's what it actually takes to make the leap and why it starts with compliance, not a mop.

· 6 min read

Building Compliance Obligations in Australia (Commercial Buildings)

As Responsible Authority / Facility Manager here is a list of the requirements that you need to consider when taking responsiblity for the Compliance of the Facilities that you own/operate/care for.

· 4 min read

What Lessons from Star Wars Can Enhance Your Property Management Strategy

A long time ago in a galaxy far, far away... teams were still struggling to plan work, get it done, and track what happened. Sound familiar?

· 6 min read

Asset Capture in Facility Management: How to Build an Asset Register You Can Actually Trust

Your asset register is only useful if it's accurate. Here's what Eaco's Asset Capture System does, why it matters, and the seven trigger moments that signal it's time to act.

· 5 min read

The Contractor Scandal Deepens: Why Signing a Piece of Paper Isn't "Compliance"

The lawyers thought the contracts would protect them. They were wrong. Some of Australia’s biggest retailers believed a signed contractor agreement meant their compliance risk was covered. Then the 60 Minutes investigation into a big contractor aired and that assumption collapsed overnight.

· 5 min read

The Great AI Debate --> Is AI in Facility Management actually Useful?

One infographic lit up the Eaco group chat. The Founder said move fast. The CIO said fix the foundations first. Here's every word of the argument ..... and why it matters for every FM business.

· 9 min read

How to Master Facility Management: The 6-Step Roadmap (And the Secret to Staying Ahead)

Facility Management (FM) isn’t just about keeping the lights on; it’s a dynamic, multi-faceted career that requires a unique blend of strategic thinking and hands-on grit. But how do you go from simply "managing" to truly mastering the craft?

· 3 min read

The Entrepreneur’s Library

Books and conversations that quietly shape how serious business builders think.

· 4 min read

How our Message System Saved $2 Million a Year in Wages ... and Saved the Business

During the GFC we had weeks to reach profitability or fail. Two strategic changes saved $2M a year in wages and changed how we build businesses forever.

· 5 min read

If Eaco Can Win Over a Head Chef … It Can Win Over Anyone

There are certain moments in building a company where you look at your phone, see a message come through, and think: Wow… we’ve actually done it. This morning was one of those moments. That’s Bryden Buckingham, the Head Chef across Great Western Enterprises, declaring that Eaco is “seriously ground breaking stuff.” And if you know Bryden, you know this isn’t a bloke who hands out praise like it's parsley on a Parma. This is a man who lives in the heat of a commercial kitchen. Someone who’d...

· 3 min read

2026 Pain Killers for Commercial Cleaners

The forces reshaping cleaning operations across Australia & New Zealand and the operational cures that separate market leaders from casualties.

· 12 min read

ATO's Investigation into MA Services Group: The Opportunities and the Lessons

For service providers and corporate clients alike, this case offers both significant opportunities and crucial lessons that will define industry standards for years to come.

· 5 min read

Luck as a Strategy (LAAS)

How Systematic Experimentation Manufactures Serendipity.

· 5 min read

See your week running in Eaco.

Tell us how you work today. We will walk you through the same week in Eaco: the roster, the jobs, the proof and the invoice.

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