Notes from the people who run buildings.

Buy Australian AI Partnership: The AI Operating System for the Services Sector Just Got the Nod

Eaco, the AI Operating System for the Services Sector, has been accepted into the Buy Australian AI Partnership National Digital Track. Here's why it matters.

Eaco Documents: 10 Ridiculously Useful Ways to Run Your Operation From a Single Page

AI-written docs, live job boards, action items, shareable client pages and QR codes. 10 ways Eaco Documents turns a page into your ops engine.

QR Codes: One Sticker. Any Destination. Change It Whenever You Want.

Printed QR codes usually bake the destination into the code. Change the form and the sticker is wrong. Eaco QR Codes point at a registry instead, so you can re-point any sticker whenever you like without reprinting anything.

Voice Forms: He Knows Exactly What The SWMS Should Say. He Just Can't Type It.

Two new ways to talk to Eaco Forms. Describe the form you need out loud and the builder takes it from there. Or open any form, narrate the job the way you would to a workmate, and the fields fill themselves, with a review sheet before anything is written.

Customers, Announcements & Pages: Four Boring Updates That Quietly Delete An Hour Of Admin

Four small updates shipped since August: the Customers module rebuilt with data quality tiles you can click and filter, announcements that carry file attachments, and Page Documents that finally do indentation and multiline select.

Home, Calendar & Timesheets: We Rebuilt The Three Screens You Stare At All Day

Home, Calendar and Timesheets were all rebuilt in the last week. Home now runs on live data, the calendar is reorganised around who is free and who is drowning, and a week of timesheets reads as one continuous sheet.

22 Platform Updates. Here Is What They Change On The Ground.

Twenty two updates shipped since late July, across Customers, Documents, Pages, Reports, Check-ins, Forms, job templates and the mobile app. Here is what each one changes for a commercial cleaning, facilities management or property services business, in plain terms.

Interview with Eaco's Founder: Why "Boring" Businesses are Where the Smart Money Hides --> The Hidden Cash Flow Machines in Plain Sight

Jamie Spense interviews the founder of Eaco for his Private N Listed Podcast. Most people look at commercial cleaning, trades and facility management and see a low-margin, unglamorous grind. They see mops, maintenance schedules, and old-school operators who still use filing cabinets. Learn how you can look at it and see a highly profitable cash machine hiding in plain sight.

Payday Super Cashflow Calculator

Selling your Business? The 12 Minutes Every Business Owner Should Listen To Before They Sell

A huge slice of Australia's commercial cleaning and facilities management businesses are owned by founders in their 50s, 60s and 70s. They built real books of work over decades. Now they are thinking about the back nine: who buys the business, what it is worth, and how much of the cheque they actually keep. If that is you, or it is going to be you in the next five years, there is a podcast worth your time.

What We Have Learned From Our AI Experiments in FM and Commercial Cleaning (So Far) --> June 2026

After years of experimentation, the Eaco research lab share what they have found works (and doesn't work) in the world of AI for Commercial Property Services.

Want to Clean a Nuclear Reactor?

One of the unexpected side effects of building an AI-powered tender tracking agent is discovering opportunities that make you stop scrolling and say: "Wait... what?" That happened this week while testing Eaco's new AI Agent for Tender Tracking.

New Aged Care Act: What Aged Care Providers (& Suppliers) Must Do to Demonstrate Compliance

Australia's aged care sector has entered a new era. See how Eaco is helping Aged Care Providers like Mayflower, and Aged Care Suppliers like ServiceFM and Assura, meet the new compliance requirements under the new Aged Care Act.

You'll have 24 hours to produce ESM records. Most operators can't do it in 24 days.

Victoria's new Building and Plumbing Commission (BPC) has been in force since 1 July 2025. The operational consequence has not landed for most facility managers and building owners yet. It will.

Should You Sell Your Business Right Now?

The new CGT regime is a real tax hit for serious operators. The harder question is whether anyone will pay you a real price before the rush.

Contractor Management Software for Australian Businesses: A 2026 Guide

Spreadsheets, email chains, and signed contracts used to be enough. They're not anymore. Here's what contractor management actually looks like in 2026 and how Eaco handles every part of it. See the system that is helping its clients manage their contractors .... the biggest network has over 45,000 contractors on the database!

You're Not a Facility Management Company. Yet.

Most businesses calling themselves FM providers are really very good cleaning and security companies. Here's what it actually takes to make the leap and why it starts with compliance, not a mop.

Building Compliance Obligations in Australia (Commercial Buildings)

As Responsible Authority / Facility Manager here is a list of the requirements that you need to consider when taking responsiblity for the Compliance of the Facilities that you own/operate/care for.

What Lessons from Star Wars Can Enhance Your Property Management Strategy

A long time ago in a galaxy far, far away... teams were still struggling to plan work, get it done, and track what happened. Sound familiar?

Asset Capture in Facility Management: How to Build an Asset Register You Can Actually Trust

Your asset register is only useful if it's accurate. Here's what Eaco's Asset Capture System does, why it matters, and the seven trigger moments that signal it's time to act.

He Wrote a Country Song About a Navigation Menu. We're Not Even Mad.

Have a listen to the latest global hit .... "Navitron Morning" .... by By Oscar Ops · Operations Manager, Eaco Systems · Chief Chaos Controller & Roster Wrangler-in-Chief

The Contractor Scandal Deepens: Why Signing a Piece of Paper Isn't "Compliance"

The lawyers thought the contracts would protect them. They were wrong. Some of Australia’s biggest retailers believed a signed contractor agreement meant their compliance risk was covered. Then the 60 Minutes investigation into a big contractor aired and that assumption collapsed overnight.

The Great AI Debate --> Is AI in Facility Management actually Useful?

One infographic lit up the Eaco group chat. The Founder said move fast. The CIO said fix the foundations first. Here's every word of the argument ..... and why it matters for every FM business.

How to Master Facility Management: The 6-Step Roadmap (And the Secret to Staying Ahead)

Facility Management (FM) isn’t just about keeping the lights on; it’s a dynamic, multi-faceted career that requires a unique blend of strategic thinking and hands-on grit. But how do you go from simply "managing" to truly mastering the craft?